Terms & Conditions



General Terms & Conditions:

  • The arrival and departure timings are scheduled departure and arrival timings. Buses may be delayed, or pick up points changed, due to unavoidable reasons like traffic jams, etc.
  • Passengers are requested to furnish the following at the time of boarding the bus. Failing to do so, they shall not be allowed to board the bus :
  • A copy of the e-Ticket.
  • E-ticket is nontransferable. If a ticket is presented by someone other than the person entitled to be carried there-under or to refund in connection therewith, SNT or any of its travel partners shall not be liable to the person so entitled, if in good faith it provides carriage or makes a refund to the person presenting the ticket.
  • SNT is a passenger transport service only. SNT shall not be liable to make good the loss of goods or property of passengers for any of the Acts, events, incidents whatsoever beyond the control of the company.
  • The trips are subject to cancellation or postponement due to breakdown of the vehicle or insufficient passengers for the trip. Baggage and Luggage will be booked at owner's risk subject to the acceptance by SNT's travel partner.
  • Provision of Video and air conditioning and any such other services mentioned by our travel partner in the buses is the responsibility of our travel partner. Any refunds / claims due to non functioning or un-availability of these services needs to be settled directly with the service provider.

E-Ticket Terms & Conditions:

  1. The SNT provides only the facility for transaction with SNT's Passenger Reservation System through the Internet. SNT's rules for reservation and booking apply to all such transactions along with special conditions imposed for Internet based booking. The special conditions and terms of service applicable to Internet booking are detailed in this document.
  2. The following terms and conditions will apply if you wish to use the SNT's online ticket booking service offered. Please go through the conditions carefully and if you accept them, you may register and transact on the site, you are deemed to have agreed to the terms and conditions set forth below. If you do not agree with these terms and conditions, you must not transact on this Website. Once you have clicked the agree button at the bottom of Terms and Conditions at login page, you have entered into a formal agreement with SNT for the purpose of transactions on this website.
  3. If a user violates the terms and conditions of use by registering more than one user ID and /or booking tickets on such multiple user IDs, SNT reserves the right to deactivate all such user registration and cancel any or all tickets booked using these registrations without any notice.
  4. SNT's performance of this agreement is subject to existing laws and legal processes of Government of India and nothing contained in this agreement is in derogation of SNT'sright to comply with law enforcement requests or requirements relating to your use of this Web Site or information provided to or gathered by SNT with respect to such use. You agree that SNT may provide details of your use of the Web Site to regulators or police or to any other third party, or in order to resolve disputes or complaints which relate to the Web Site, at SNT's complete discretion.
  5. If any part of this agreement is determined to be invalid or unenforceable pursuant to applicable law including, but not limited to, the warranty disclaimers and liability limitations set forth herein, then the invalid or unenforceable provision will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision and the remainder of the agreement shall continue in effect.

Procedure for e-ticket booking:

Online Booking (Internet Booking) will enable the passenger to book the seats and cancel the ticket even from remote places where SNT counters or franchisees are not available. The procedure and guidelines for Internet booking (called, On-line booking) are detailed as follows:

  1. Booking can be made with out registration through the Internet.
  2. Payments for tickets booked will have to be made through Credit Card /Debit Card,NetBanking.
  3. The passenger will select the seats in a service of his choice based on the availability.
  4. During the booking process, the passenger will have to enter the details of all passengers travelling with him(if any).
  5. Before confirming the booking, the passenger will have to provide payment details like 'Credit Card / Debit Card' for accepting payment by the Payment Gateway. The booking will be confirmed after the Payment Gateway approves the transaction. At this stage, an booking number Reference Number will be generated for that ticket and passenger shall note this number for further communication in future with SNT and after successful transaction passenger can print the e-Ticket. 'e-ticket' will be printed on a plain paper (A4 size) for acknowledgement and it will be valid for journey. This e-Ticket MUST be produced at the time of boarding
  6. Alternatively, the passenger will have the option of getting the 'e-Ticket' printed at any other place where he has Internet connectivity and printing facility. He can print the 'e-Ticket', by using retriev tab in web site.
  7. Cancellation of e-tickets is not allowed before two hours from the schedule start time at origin of the Service.
  8. All transactions on Internet are subject to the conditions stipulated by the Payment Gateway and subject to levy of charges, if any. The SNT will levy a service charge of 2.0 % on the fare applicable for each seat in addition to the fare payable.
  9. . Users are advised to print e-tickets immediately after booking e-ticket to avoid inconvenience.
  10. Payment Gateway Service charges will not be refunded for service cancellation/ failure transactions in e-ticketing.

Related queries

  1. Maximum of Ten seats can be booked on a single ticket.